Secure purchase

1. Conditions of sale

You can place your order through our website at any time of the day.

The corresponding VAT is already included in the prices. Check shipping costs.

Customs taxes (if any - Canary, non EU, etc.) will be paid at destination by the buyer.

The delivery time is 3/12 working days (for products in stock).

2. Page with SSL certificate

The website has an SSL certificate to guarantee safe browsing.

3. Payment methods

We offer the following forms of payment:

  • BANK TRANSFER (to an account that we will indicate when you make the purchase process).
  • CHECK BANK to Silvanos Sistemas Sónicos S.L.

4. Warranty

All products sold on our website are guaranteed for two years.

This warranty covers manufacturing defects only. The warranty does not cover the wear and tear of the normal use of the products, aesthetic damage due to exposure to the weather, or those derived from improper use, handling or installation of the product.

We put all the care and dedication in manufacturing our products, but we are perfect. If you think your equipment is defective or has some type of malfunction:

  • Contact Silvano Sistemas Sónicos S.L. by phone 91 434 08 64 or 625 621 851 or by email
  • You will receive instructions to verify that the fault exists and whenever possible instructions to try to solve the problem without the need to return the equipment.
  • If it is necessary to return the equipment, you will not be responsible for any type of transportation expenses within the first 6 months after purchase. We will send a courier company to pick up the product at the same address where it was delivered. After this period has elapsed, the necessary shipping costs to apply the guarantee will be at your expense.
  • Please do not send any equipment without prior authorization from the technical staff of Silvano Sistemas Sónicos S.L. In this case our company would not be responsible for transportation costs.
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